Part Time Volunteer Coordinator
Part Time Volunteer Coordinator
About Us:
Centro de Información is a 501c3 non-profit organization with offices in Elgin, Carpentersville and
Hanover Park. The mission of Centro de Información is to empower the Latino and immigrant
community to integrate effectively into our greater community through the facilitation of information,
education, citizenship and well-being. Centro provides immigration and naturalization services,
employment aid, an emergency food pantry, educational seminars, public benefits outreach and
advocacy and more. Centro has been serving in the community since 1972 and serves over 7,000 clients
each year.
Each office location (Elgin, Carpentersville and Hanover Park) is open Monday through Friday from 9:00
am to 5:00 pm.
To learn more about Centro, go to www.centrodeinformacion.org.
Position Summary:
The Volunteer Coordinator will play a vital role in supporting all volunteer
operations while stewarding relationships and engagement with individual and corporate volunteers.
This position reports to the Director of Operations & Community Engagement.
Key Responsibilities:
Volunteer Cultivation and Leadership
• Lead the recruitment of individual and group (corporate, organization, youth) volunteers
• Conduct orientation and onboarding sessions for volunteers including developing content
and materials
• Engage with volunteers to sustain and deepen connections with the agency’s mission
• Lead volunteer recognition activity in April and appreciation activities throughout the year
• Handle conflicts that may arise with the volunteers in a respectful and diplomatic manner
• Develop volunteer job descriptions for key leadership roles
• Identify volunteers for targeted opportunities and cultivate their skills
• Assist in developing the agenda and the format for Volunteer In Service sessions held
approximately twice per year
• Develop and execute an annual volunteer survey, analyze and share results and make
recommendations for changes based on feedback
Volunteer Administration
• Establish schedules and assignments to align volunteer skills with appropriate roles
• Communicate and adjust volunteer scheduling to appropriate team members
• Maintain the volunteer calendar in Google/Outlook
• Work with all Centro teams to build opportunities for corporate groups
• Manage all documentation and training schedules to ensure safety and compliance by all
volunteers
• Complete background checks for volunteers handling sensitive information
• Prepare name tags and manage other supplies as needed
• Monitor inquiries from email and voicemail to ensure responsiveness
• Oversee Community Service volunteers who meet the organization’s guidelines and ensure that
court documentation is accurately filed
• Prepare monthly reports on volunteer numbers and hours
• Maintain accurate and updated volunteer database
• Assist with the creation of agency volunteer policies, procedures, and guidelines
Events, Food Drives, and Outreach Activities Collaboration
• In partnership with the Outreach teams, determine volunteer needs and recruit volunteers for
fundraising events, community outreach events, food drives and retail donation pick-ups
Other Duties
• Capture content including photos and stories of volunteers for marketing and communication
initiatives
• Other duties as assigned
Required Qualifications:
• Bilingual (English and Spanish) language proficiency
• Associate's degree in Communications, Education, Human Services or related field preferred
• 1-2 years of experience in volunteer coordination, leadership training, or related field
• Outstanding interpersonal skills
• Excellent administrative and organizational skills
• Ability to manage multiple deadlines and priorities
• Proficiency with Microsoft Office Suite or Google Workspace
• Ability to manage confidential information with discretion
• Strong communication skills, both written and verbal, with the ability to effectively interact with
diverse groups of individuals
Note: This job description is not intended to be all-inclusive. The employee may perform other related
duties as negotiated to meet the ongoing needs of the organization.
Job Type: Part-time (35 hours per two-week pay period)
Wage: $21-$23 per hour depending on experience
Benefits: PLAWA
Schedule:
• Monday to Friday
• Weekends as needed
Work Location: In person
• Must have own transportation to assist with projects at Centro’s other office locations
Please send cover letter and resume to Julia Perez, Director of Operations & Community Relations, at
